Customer Care

Returns and Exchanges:

We will accept returns of unused products within 14 days of receipt for full refund of product.

Product Satisfaction:

We are here to ensure that you find your perfect products and look. If the product does not meet your satisfaction, please contact us at info@kimara.com so that our professionals can assist you with your current selection.

International:

Online orders only ship to United States addresses. Please contact us at info@kimara.com for questions.

2 thoughts on “Customer Care

  1. I TRIED TO ORDER CONCEALER, BUT 25% DISCOUNT NOT REFLECTED IN CHECKOUT SO I DID NOT ORDER. ALSO, $.45 CHARGE FOR SHIPPING. DON’T GET THAT. HARRIET DERMAN

    1. Hi Harriet, I’m so sorry for your issue. Next time be sure to email us at support@kimara.com and we can help. We’ll be offering more sales very soon!

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